Transformational Change Management Senior Manager

Company Name:
Line of Service:
State & City:
NY-New York
NJ-Florham Park
MO-St. Louis
CA-San Francisco
CA-San Diego
Travel Requirements:
Position Type:
Full Time
Auto req ID:
PwC/LoS Overview:
Are you interested in the opportunity to work for an industry-leading firm that services clients that include the Fortune 500, and will give you the experience and exposure you need to build your career and personal brand? If you are, then PricewaterhouseCoopers LLP ( ) is the firm for you. PricewaterhouseCoopers LLP (PwC US) helps clients meet the challenges and opportunities of the US marketplace in the areas of assurance, tax, and advisory. We offer the advantage of being part of a global network of firms combined with detailed knowledge of local, state and US national issues. More than 169,000 people in over 158 countries across the PwC network are committed to deliver quality in assurance, tax and advisory services. People across the PwC network share knowledge, experience and solutions to develop fresh perspectives and deliver practical advice. At PwC US, you will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. We offer a flexible career progression model that allows for a variety of challenging opportunities throughout your career. We provide unparalleled coaching, mentoring, and career development programs; global opportunities; and state of the art technology-driven methodologies to help you provide quality service to our clients. It takes talented people to support the US firm of the largest professional services organization in the world. Not all of us work directly with external clients. Some of our best people choose to apply their talents inside PwC. As part of Internal Firm Services, you're serving an organization on par with many of our external clients. Our Internal firm Services team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Internal Firm Services staff are the people who make it work for the people who make it work for our clients. Join our Internal Firm Services (IFS) team and help make PwC work even better.
Job Description:
US Finance and Operations plays a pivotal role in implementing the firm‚EUR(TM)s business strategy, drives our financial and operational performance excellence to sustain and strengthen the firm‚EUR(TM)s financial well being, and provides business analytics that help extend PwC‚EUR(TM)s market competitiveness. There are ten correlated groups within Finance and Operations: Finance - Controller Operations, LOS Finance, Treasury, Partnership Tax, US Procurement, Internal Audit; Operations - Meeting & Event Services, Real Estate, Travel, Security These groups manage the firm‚EUR(TM)s capital monetary resources; drive budgeting, forecasting, reporting and engagement economics at the partner/business unit level; establish internal controls and processes for cost management; provide a safe and progressive workplace; and provide efficient travel and meeting space so our partners and people can profitably grow our firm. The PricewaterhouseCoopers (PwC) LETS Practice provides internal clients valued solutions that address their business problems and aligns with the firms strategy. We support the operations, growth, continuous improvement and development of discipline strategies within the firm. The LETS team supports adaptation of overall practice strategy based on the firms' strategy and departmental policies. Leading delivery of services tailored to the needs of PwC internal clients by employing methodologies that are flexible, scalable, and repeatable to address the key elements of organizational transformations, such as process and technology improvements, behavioral and cultural change, and organizational/role definition. LETS leverages two disciplines, Business Process Improvement (BPI) and Transformational Change Management (TCM), to support Firm strategy. The TCM discipline is focused on change management strategy; business case development; leadership and stakeholder alignment; change readiness; change implementation; and governance and organizational alignment
Position/Program Requirements:
Knowledge Preferred: Demonstrates intimate level knowledge of: Strategic Analysis and Modeling Change management assessments, tools and techniques Leadership alignment Stakeholder management Communication planning Education and training Organization alignment Organizational design Skills Preferred: Demonstrates intimate level ability: Engaging with Firm and leaders to understand business issues and strategic direction. Collaborating with Firm leadership to drive acceptance and sponsorship for transformational change and business process improvement. Providing transformational management counsel to leaders of implementation teams through project delivery. Establishing and maintaining centers of excellence for the training, mentoring and certifying Firm personnel Supporting implementation of the team's brand, through a business development strategy that builds awareness of the team's value delivered to the Firm Exhibiting strong executive presence to be accepted by senior level as a trusted business advisor Developing and leveraging strong business relationships with firm leaders resulting in identification of project opportunities Providing integration of Firm strategic initiatives across the organization through project delivery Leading complex client assignments Providing cross-discipline leadership while building knowledge of Transformational Change Management, Business Process Improvement and/or Organizational Alignment Participating in the evaluation of periodic performance data to identify trends and opportunities to improve practice performance, efficiency, and solutions tailored to meet customer needs Influencing individuals and teams, both with and without authority, while taking responsibility for getting results Providing direction for project activities and manages project resources Demonstrated ability: Guiding staff in alignment to operational strategy. Managing performance and development of staff through coaching and implementing a team-based learning model. Developing and leading staff to elevate brand through continuous improvement of program and quality delivery. Leveraging processes for consistency in hiring and onboarding staff. Change Management Certification preferred Minimum Years of Experience Necessary: 5 Minimum Degree(s) and Certification(s) Required: Undergraduate degree Additional Requirements Familiarity with Business Process Improvement principles and techniques Proven experience in providing strategic consulting and advisory services to Fortune 500 companies Travel 40-60%

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