General Manager
Hey.
We're Ta m Mediterranean Kitchen.
An iconic, New York-founded, fast-casual restaurant group established in the West Village in 2005.
We're famed for our delicious food, prepared fresh in-store every day.
We pride ourselves on creating meals with market-fresh produce and the finest ingredients to create our unique flavors.
Our Values:
Think Like An Owner.
Act Like Family.
Be Curious, Stay Curious.
Have A Ball!Our People:
Charismatic.
Curious.
Confident.
Considerate.
Classification:
Exempt POSITION PURPOSEAt Ta m, a General Manager is the face of the restaurant and of our brand.
General Managers are leaders who hire talent and work through them to ensure very high standards in food, service and ambience.
They are responsible for developing future leaders in our restaurants, ensuring excellent customer experiences and delivering strong financial results.
RESPONSIBILITIESServes as a role model for Ta m, representing the image and leadership style that is reflective of our core values.
They lead by being generous of themselves and their time, engaging their team and customers in a fun atmosphere and never compromising on our high standards.
o Sets a vision for their restauranto Oversees the entire operation of the restaurant; ensures food standards, customer service, ambience and team morale is being upheld by constantly coaching and having development conversations throughout the dayo Is present on the floor and effectively builds relationships with our customerso Responsible for recruiting, interviewing, hiring, training and retaining a team of all top performerso Ensures proper hiring, orientation, training practices are followedo Makes decisions on promotion, cross training and termination of employees, taking timely, appropriate actiono Leads difficult conversations, manages employee performance and resolves potential conflicts confidentiallyo Ensures safe food practices, proper handling of all products; handwashing and highest sanitations standardso Responsible for ensuring great, fresh food every day; line tastings conducted and items made to our specso Responsible for cleaning and maintaining of equipment, FIFO, food safety and temperature checklistso Creates and updates a business strategy plan for their restaurant; builds awareness and excitement in the community about Ta m with a strong marketing approacho Captures opportunities to build sales through catering/events and deliverieso Confidently handles customer complaints, concerns or service issues immediately, focusing on finding solutions and resolving issueso Handles all workers comp incidentso Completes and handles accident/injury reports should they ariseo Ensures management team follows all manager open and closing procedureso Responsible for completion of all administrative duties including banking, cash handling and office paperworko Operates Toast and 3rd party tablet interfaces; ability to troubleshoot and problem solveo Manages labor deployment in the restaurant to ensure hourly labor is within parameters of set labor budgeto Monitors food waste and inventory; manages food cost within the restauranto Ensures completion of inventory, invoice reconciliationo Responsible for the execution of upcoming initiatives, promotions or eventso Maintains cleanliness and organization of all areas in the restaurant by following up with team members to ensure cleaning checklists are being followedo Has an adequate understanding of HR policies and procedures; educates team on and enforces all appropriate Ta m policies, Federal and State labor lawso Full accountability for PnL, statements, budgets and cost controls in regards to food, beverage, labor and operating expenseso Depending on the needs of the business, may complete other duties as assigned to advance particular project or business issue REQUIREMENTSo AA or equivalent; or 1
years of restaurant experienceo Must have Food Handler's certificationo Computer skills and prior experience managing office paperworko Flexibility in schedule with the ability to work early mornings, weekends, and eveningso Displays desired qualities and has like -minded values with Ta m THE IDEAL CANDIDATE WILL POSSESSo Passion for food, health and Ta mo Ability to develop positive working relationships with all restaurant employees and can work as part of a teamo Ability to be solution oriented with a passion and desire to uphold the ideal Ta m experienceo Ability to speak clearly and listen attentively to customers and employeeso Ability to maintain a professional appearance at all times and display a positive and enthusiastic approacho Ability to exhibit a helpful attitude and provide exceptional customer serviceo Ability to demonstrate a complete understanding of the menuo Ability to speak, read, and understand English Required
Qualifications:
Legally authorized to work in the United StatesPreferred
Qualifications:
21
years or olderSalary:
$65 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
We're Ta m Mediterranean Kitchen.
An iconic, New York-founded, fast-casual restaurant group established in the West Village in 2005.
We're famed for our delicious food, prepared fresh in-store every day.
We pride ourselves on creating meals with market-fresh produce and the finest ingredients to create our unique flavors.
Our Values:
Think Like An Owner.
Act Like Family.
Be Curious, Stay Curious.
Have A Ball!Our People:
Charismatic.
Curious.
Confident.
Considerate.
Classification:
Exempt POSITION PURPOSEAt Ta m, a General Manager is the face of the restaurant and of our brand.
General Managers are leaders who hire talent and work through them to ensure very high standards in food, service and ambience.
They are responsible for developing future leaders in our restaurants, ensuring excellent customer experiences and delivering strong financial results.
RESPONSIBILITIESServes as a role model for Ta m, representing the image and leadership style that is reflective of our core values.
They lead by being generous of themselves and their time, engaging their team and customers in a fun atmosphere and never compromising on our high standards.
o Sets a vision for their restauranto Oversees the entire operation of the restaurant; ensures food standards, customer service, ambience and team morale is being upheld by constantly coaching and having development conversations throughout the dayo Is present on the floor and effectively builds relationships with our customerso Responsible for recruiting, interviewing, hiring, training and retaining a team of all top performerso Ensures proper hiring, orientation, training practices are followedo Makes decisions on promotion, cross training and termination of employees, taking timely, appropriate actiono Leads difficult conversations, manages employee performance and resolves potential conflicts confidentiallyo Ensures safe food practices, proper handling of all products; handwashing and highest sanitations standardso Responsible for ensuring great, fresh food every day; line tastings conducted and items made to our specso Responsible for cleaning and maintaining of equipment, FIFO, food safety and temperature checklistso Creates and updates a business strategy plan for their restaurant; builds awareness and excitement in the community about Ta m with a strong marketing approacho Captures opportunities to build sales through catering/events and deliverieso Confidently handles customer complaints, concerns or service issues immediately, focusing on finding solutions and resolving issueso Handles all workers comp incidentso Completes and handles accident/injury reports should they ariseo Ensures management team follows all manager open and closing procedureso Responsible for completion of all administrative duties including banking, cash handling and office paperworko Operates Toast and 3rd party tablet interfaces; ability to troubleshoot and problem solveo Manages labor deployment in the restaurant to ensure hourly labor is within parameters of set labor budgeto Monitors food waste and inventory; manages food cost within the restauranto Ensures completion of inventory, invoice reconciliationo Responsible for the execution of upcoming initiatives, promotions or eventso Maintains cleanliness and organization of all areas in the restaurant by following up with team members to ensure cleaning checklists are being followedo Has an adequate understanding of HR policies and procedures; educates team on and enforces all appropriate Ta m policies, Federal and State labor lawso Full accountability for PnL, statements, budgets and cost controls in regards to food, beverage, labor and operating expenseso Depending on the needs of the business, may complete other duties as assigned to advance particular project or business issue REQUIREMENTSo AA or equivalent; or 1
years of restaurant experienceo Must have Food Handler's certificationo Computer skills and prior experience managing office paperworko Flexibility in schedule with the ability to work early mornings, weekends, and eveningso Displays desired qualities and has like -minded values with Ta m THE IDEAL CANDIDATE WILL POSSESSo Passion for food, health and Ta mo Ability to develop positive working relationships with all restaurant employees and can work as part of a teamo Ability to be solution oriented with a passion and desire to uphold the ideal Ta m experienceo Ability to speak clearly and listen attentively to customers and employeeso Ability to maintain a professional appearance at all times and display a positive and enthusiastic approacho Ability to exhibit a helpful attitude and provide exceptional customer serviceo Ability to demonstrate a complete understanding of the menuo Ability to speak, read, and understand English Required
Qualifications:
Legally authorized to work in the United StatesPreferred
Qualifications:
21
years or olderSalary:
$65 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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